FAQ

  1. Alarm companies do not make alarm equipment, Honeywell, DSC, Linear are examples of equipment manufacturers, ie, ADT is the service company, not the manufacturer. So existing equipment can be transferred to almost any company. An example is your cell phone when you transfer service from T mobile to Verizon.
  2. Do not be fooled with a cheep quote. Companies tend to not give you all the information on pricing over the phone. Cheep quotes usually mean they are leaving something out and it is easier to surprise you with additional charges once it is installed.
  3. Do I need a landline? No, almost all alarms are cellular, and you do not need a landline. So, the benefit is that you do not need a home phone. Additionally, the cellular alarm is more secure and is not subject to being cut like a landline.
  4. Does my company monitor my cameras? Alarm companies do not monitor alarm cameras. Cameras are for your protection and are for your use only. The alarm company cannot come through or view your cameras.
  5. Price of your monthly fee should include everything, such as warranty, guard charges, service fees and taxes, etc. It does not take $50.00 to monitor an alarm, if your system goes down you should expect your company to fix it, what are you paying for?
  6. Do not be fooled with free, there are no free lunches. You are getting an alarm to fill a need to protect your family. Not because it is a good deal or a promotion.
  7. Do not be afraid to say no! If it not what you expected, do not be pressured into doing something you are not comfortable with.
  8. Expect to sign a service agreement or pay upfront for equipment in excess of $1,000.00. Again, there are no free lunches.
  9. Try and go with someone local, it is good for our economy. They also tend to care more and are easier to reach when needed.
  10. Check their website for any promotions or giveaways.